Support



Customer Service Center


The Customer Service Center was built to offer our valued customers a resource and support center for technical, billing, and service related questions, as part of the ongoing management of your account.

From knowledgeable account managers to experienced project managers and engineers, the Customer Service Center offers superior support during and after the implementation process.

Your account managers will take proactive steps to make sure you are satisfied with your communication solutions in addition to handling any issues you have with your account. The project managers and engineering team will build the plan for your pending installations, and will manage ongoing account support thereafter. The Customer Service Center is the ongoing support mechanism to ensure that you are always satisfied with your services.


800-804-vCom


Contact Service Via Email


Billing Dispute Form

To submit a Billing Dispute, download the Billing Dispute Form linked below and complete. You may submit the completed form either by email to billingdisputes@vcomsolutions.com or by printing the completed form and mailing to:


vCom Solutions, Inc.
ATTN: Billing Disputes
12657 Alcosta Blvd, Suite 418
San Ramon, CA 94583


Download Billing Dispute Form